Shipping policy

AtΒ Simra Posh, our goal is to ensure a simple, transparent, and reliable delivery experience for all customers across Canada.

1. Shipping Coverage

We ship ordersΒ within Canada

  • All 10 Provinces

We currently do not ship internationally from Canada

2. Shipping Costs

We offerΒ transparent and predictable shipping charges:

βœ” Free Canada Shipping

    Β 3. Processing Time

    • All in-stock orders are processed withinΒ 1–2 business days.
    • Orders placed after 3 PM EST are processed the next business day.
    • Orders are not processed on weekends or public holidays.

    If an item requires additional processing time (e.g., embroidery, stitching, or restocking), this will be clearly stated on the product page.

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    4. Delivery Timeframe

    Once shipped, standard delivery times are:

    • 1–3 business days for the GTA.
    • 2–5 business days for across Canada.

    Delivery times may vary due to courier delays, weather conditions, or seasonal demand.

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    5. Pre-Orders / Back-Order Shipping

    Some products may be available forΒ pre-orderΒ orΒ back-order.

    For these items:

    • The estimated shipping date will be clearly displayed on the product page.
    • You will receive an email confirmation with the estimated dispatch date.
    • Your order will not be shipped until the product becomes available.

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    6. Split Shipments

    If your order contains multiple items, they may be shipped separately depending on warehouse stock levels.
    You will receive separate tracking numbers for each shipment at no additional cost.

    Β 7. Order Tracking

    Once your order has been shipped:

    • You will receive an email containing your tracking number.
    • If you do not receive a tracking email within the expected processing time, please contact us.

    8. Delivery Issues

    If your package is:

    βœ”Β Delayed

    Please allow 1–3 extra business days during peak seasons.
    Email us if your order exceeds the expected timeframe.

    βœ”Β Marked as Delivered but Not Received

    Contact the carrier first to confirm delivery.
    If unresolved, email us and we will assist immediately.

    βœ”Β Damaged

    Report the issue to us withinΒ 48 hoursΒ of delivery with photos of the damaged packaging and product.

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    9. Taxes & Duties

    • All prices on Simra PoshΒ are shown in Canadian Dollars.
    • Sales tax is includedΒ where applicable and will be shown at checkout.
    • No additional customs duties apply for Canada deliveries.

    This ensures pricing transparency in compliance with Google Merchant Center.

    Β 10.Β Contact Information

    Thank you for choosing Simra Posh! We appreciate your understanding of our shipping policy. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team:

    Contact Information

    For questions or concerns, contact us atΒ support@simraposh.com

    Thank you for shopping with Simra Posh bringing authentic Pakistani fashion to your doorstep in Canada.